PRIVACY POLICY – RAH (The House of Legal Experts)
In conducting our business, we, RAH (The House of Legal Experts), may collect, use, disclose or otherwise process Personal Data relating to you. RAH (The House of Legal Experts) is committed to collecting, maintaining and using personal information about you responsibly. This Privacy Policy applies to all of your use of the service of RAH (The House of Legal Experts).
This Privacy Policy sets out how we comply with our obligations under the Regulation No. 20 of 2016 on Personal Data Protection in Electronic Systems issued by The Minister of Communication and Informatics of Indonesia.
This policy describes how we handle personal information collected through our website. This policy does not apply to information provided to us in the course of any client attorney relationships or is protected by confidentiality. The use of website does not create an attorney client relationship.
In this Data Privacy Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.
By visiting our website or using our services, you are accepting and agreeing to our practices described in this Privacy Policy.
- COLLECTION AND PROCESSING OF PERSONAL DATA
- We may collect personal information such as your name, email address, employer, phone number as well as other information you voluntarily give on our website.
- Our server logs automatically capture information regarding your operating system type, language, browser software type, IP address, items you viewed on our website, how long you spend on a particular item, including the access date and time you spent on our website.
- Cookies are text files containing small amounts of information that can be downloaded to your device when you visit a website. We use cookies to remember your setting for certain tools provided on this website for a more personal experience, to enable you to move around the website and use its features, and to keep track of contents that you accessed as statistical data to improve our website performance. You may refuse cookies by activating the setting on your browser.
- We may share your information to third party service providers solely for our benefit and in accordance with our instructions.
- PURPOSES OF USE
- We may use information we’ve collected to monitor and improve our services and the performance of our servers, and to protect our rights, property or safety or that of our clients and other users of our website. We will only use that information for the purpose for which it was collected.
- The following is an inexhaustive list of how we might use all Personal Data and other information:
- We may share your personal information with third parties that perform services on our behalf.
- We may share your email and mailing list for marketing and promotional purposes.
- We may collect and report to third parties aggregated information from our website.
- We may disclose your personal information to:
- comply with law, regulation or other governmental requests;
- investigate or defend claims against us;
- detect, prevent or investigate illegal activities;
- repair or resolve technical issues in operation of our website;
- respond to a request by you to disclose the information; and
- address emergencies.
- We may share your personal info as an asset of the business in the event of sale, merger or other business transactions involving RAH (The House of Legal Experts) or any of its affiliates.
- The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
- DISCLOSURE OF PERSONAL DATA
It may be necessary for us to disclose your Personal Data to our affiliates or to third parties in order to carry out any of the purposes set out above. We do not sell, rent, license or otherwise disclose your Personal Data to third parties. You hereby authorize us to transfer your Personal Data to such third parties, who will process your Personal Data in accordance with this Privacy Policy. Your Personal Data will not be disclosed to any further parties, unless we have obtained your consent or are legally required to do so. - STORAGE AND TRANSFER OF PERSONAL DATA
- Pursuant to the purposes and activities as set out herein, it may be necessary for the Personal Data that we collect from you to be transferred to, and stored at, a destination outside Indonesia. It may also be processed by staff operating outside Indonesia who work for us or for one of our service providers.
- By providing your Personal Data, you agree and consent to the aforesaid transfer, storing and processing, on the understanding that the recipients of such Personal Data will take appropriate steps to ensure that your data is treated securely and continues to receive a standard of protection that is at least comparable to that provided under the PDPA, applicable laws and in accordance with this Privacy Statement.
- WITHDRAW CONSENT, REQUEST ACCESS TO AND CORRECTION OF PERSONAL DATA
- You have the right to withdraw consent, request access to or make corrections to the Personal Data that we hold about you in accordance with applicable laws.
- All requests for withdrawal of consent, access to, or correction of Personal Data held by us shall be made in writing or via email addressed to our Data Protection Officer at: Attention : RAH (The House of Legal Experts) Data Protection Officer Address : RAH (The House of Legal Experts), Jl. Tukad Musi IV No. 7A, Denpasar, Bali – Indonesia (80225), Email : info@rahlegalexperts.com
- We may charge a reasonable fee for processing your request for access. If so, we will inform you of the fee before processing your request.
- Please note that if your Personal Data has been provided to us by a third party (for example, a general practitioner) you should contact that organization or individual to make such queries, complaints, and access any correction request to us on your behalf.
- We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under applicable laws).
- If you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, we may not be in a position to continue to provide our services to you, or administer any contractual relationship in place, which in turn may result in the termination of any agreements with us.
- PROTECTION OF PERSONAL DATA
- To safeguard your Personal Data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of Personal Data by us, and disclosing Personal Data both internally and to our authorized third party service providers and agents only on a need-to-know basis.
- You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures However, we cannot accept responsibility for misuse or loss of, or unauthorized access to your Personal Data.
- DISCLAIMER
To the fullest extent permitted by law, we shall not be liable in any event for any special, exemplary, punitive, indirect, incidental or consequential damages of any kind or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise, suffered as a result of unauthorized or unintended use, access or disclosure of your Personal Data. - RETENTION OF PERSONAL DATA
- We retain the Personal Data we receive as described in this Privacy Policy for as long as necessary to fulfill the purpose(s) for which it was collected, resolve disputes, conduct audits, pursue legitimate business purposes and comply with applicable laws.
- Whilst we will securely dispose of or anonymize Personal Data which we can reasonably determine is no longer needed and we do not generally hold on to Personal Data “just in case” – it is in the interests of any caregiver or person treating you, as the patient, to be able to refer to a complete set of medical records to avoid risks to your health and safety. As such, in respect to any medical records, unless specific contrary instructions are received from you, as a patient, we may (but is not obliged to) retain such medical records.
- We will cease to retain your Personal Data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the Personal Data was collected, and is no longer necessary for legal or business purposes.
- THIRD PARTY WEBSITES
Our website may, from time to time, contain links to and from third party websites who are not related to RAH (The House of Legal Experts). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. These links are provided for your information and convenience only and are not an endorsement by RAH (The House of Legal Experts) of the content of such websites or third parties. - DATA PROTECTION OFFICER
- Any complaints, enquiries or feedback regarding your Personal Data or this Privacy Policy should be addressed to our Data Protection Officer at info@rahlegalexperts.com
- All complaints will be evaluated by us in a timely manner. After we have completed our evaluation, our Data Protection Officer (or duly appointed representative) will respond to the person who submitted the complaint or feedback, with the results of the evaluation.
- We may be prevented by law from complying with any request that you make. We may also decline any request that you may make if the law permits us to do so.
- EFFECT OF PRIVACY POLICY AND CHANGES TO PRIVACY POLICY
- This Privacy Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your Personal Data by us.
- We may revise this Privacy Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Privacy Policy was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.
- GOVERNING LAW
The terms and conditions of this Privacy Policy are governed by the laws of Indonesia. In the event of any disputes arising from this Privacy Policy, you must first contact our Data Protection Officer regarding your concern and use your best endeavors to amicably settle any dispute in good faith. We on our part will also use our best endeavors to amicably settle your concerns in good faith. However, if no amicable resolution is reached within thirty (30) days, you agree to submit to the exclusive jurisdiction of the Courts of Indonesia.
Linked Sites
Links to third party websites are not operated by or for RAH (The House of Legal Experts). They are governed by said third party’s own privacy policy. Those links are only provided for your convenience and not as an endorsement or recommendation by RAH (The House of Legal Experts). Contact information for queries or comments about this privacy policy can be directed to the following e-mail address: info@rahlegalexperts.com. Privacy policy may be changed at any time without prior notice.